Flora Excursion is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing details when you book services with us.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
  • Communication Details: Any correspondence via email or other platforms.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services.
  • Process payments and bookings.
  • Send updates, promotional offers, and newsletters (if subscribed).
  • Respond to inquiries and provide customer support.

3. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • To service providers assisting with payment processing, data storage, or customer support.
  • As required by law or legal processes.

4. Opt-Out Instructions

You can opt out of receiving promotional communications from us at any time by:

  • Clicking the “Unsubscribe” link in our emails.
  • Contacting us directly.
    We will process your request promptly and ensure that no further promotional materials are sent.

5. Data Security

We implement industry-standard security measures to protect your data. While we strive to ensure its safety, no system can guarantee 100% security.

6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Correct any inaccuracies in your data.
  • Request deletion of your data, subject to legal obligations.

7. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

8. Changes to This Privacy Policy

Flora Excursion reserves the right to update this policy at any time. Changes will be posted on this page with an updated effective date.